True telephone conversations recorded from various Help Desks around
>the U.K .
>
> Helpdesk: What kind of computer do you have?
> Customer: A white one...
> -------------------------------------------------------
>
> Customer: Hi, this is Celine. I can't get my diskette out.
> Helpdesk: Have you tried pushing the button?
> Customer: Yes, but it's really stuck.
> Helpdesk: That doesn't sound good; I'll make a note ..
> Customer: No . wait a minute... I hadn't inserted it yet... it's
>still on my desk... sorry .
> --------------------------------------------------------
>
> Helpdesk: Click on the 'my computer' icon on to the left of
>the screen.
> Customer: Your left or my left?
> --------------------------------------------------------
>
> Helpdesk: Good day. How may I help you?
> Male customer: Hello... I can't print.
> Helpdesk: Would you click on start for me and ...
> Customer: Listen pal; don't start getting technical on
> me! I'm not Bill Gates damn it!
> --------------------------------------------------------
>
> Hi good afternoon, this is Martha, I can't print. Every time I
>try it says
> 'Can't find printer'. I've even lifted the printer and placed it
>in front of the monitor, but the computer still says he can't find
>it...
>
> --------------------------------------------------------
>
> Customer: I have problems printing in red...
> Helpdesk: Do you have a colour printer?
> Customer: No.
> ------------------------------------------------------
>
> Helpdesk: What's on your monitor now ma'am?
> Customer: A teddy bear my boyfriend bought for me in the
>supermarket.
> --------------------------------------------------------
>
> Helpdesk: And now hit F8.
> Customer: It's not working.
> Helpdesk: What did you do, exactly?
> Customer: I hit the F-key 8-times as you told me, but nothing's
>happening...
> --------------------------------------------------------
>
> Customer: My keyboard is not working anymore.
> Helpdesk: Are you sure it's plugged into the computer?
> Customer: No. I can't get behind the computer.
> Helpdesk: Pick up your keyboard and walk 10 paces back.
> Customer: OK
> Helpdesk: Did the keyboard come with you?
> Customer: Yes
> Helpdesk: That means the keyboard is not plugged in. Is there
>another
> keyboard?
> Customer: Yes, there's another one here. Ah...that one does
>work!
>
> -------------------------------------------------------
>
> Helpdesk: Your password is the small letter a as in apple, a
>capita letter V as in Victor, the number 7.
> Customer: Is that 7 in capital letters?
> --------------------------------------------------------
>
> A customer couldn't get on the internet.
> Helpdesk: Are you sure you used the right password?
> Customer: Yes I'm sure. I saw my colleague do it.
> Helpdesk: Can you tell me what the password was?
> Customer: Five stars.
> --------------------------------------------------------
>
> Helpdesk: What antivirus program do you use?
> Customer: Netscape.
> Helpdesk: That's not an antivirus program.
> Customer: Oh, sorry...Internet Explorer.
> --------------------------------------------------------
>
> Customer: I have a huge problem. A friend has placed a
> screensaver on my computer, but every time I move the mouse, it
>disappears!
> --------------------------------------------------------
>
> Helpdesk: Microsoft Tech. Support, may I help you?
> Customer: Good afternoon! I have waited over 4 hours for you.
>Can you please tell me how long it will take before you can help me?
> Helpdesk: Uhh..? Pardon, I don't understand your problem?
> Customer: I was working in Word and clicked the help button more
>than 4 hours ago. Can you tell me when you will finally be helping me?
>
> --------------------------------------------------------
>
> Helpdesk: How may I help you?
> Customer: I'm writing my first e-mail.
> Helpdesk: OK, and, what seems to be the problem?
> Customer: Well, I have the letter a, but how do I get the circle
>aroundit?
Stu Fisher "Mikelangelo" Uncertain
- 15 years, 3 months, 19 days ago